Contact information

 

ScentMafia is committed to providing clear and accessible support to our customers.

If you have any questions regarding our products, orders, shipping, or policies, you can contact us using the details below.

Customer Support

📧 Email: scentmafia.co@gmail.com
🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (South African Standard Time)
📍 Country of Operation: South Africa

We aim to respond to all inquiries within 24–48 business hours.

Business Information

Business Name: ScentMafia
Operating Region: South Africa

Important Notice

Please ensure that all communication regarding orders or returns includes:

• Your order number

• The email address used at checkout

This allows us to assist you efficiently.

Policy Reference

For more details, please review our:

• Shipping Policy

• Return & Refund Policy

• Privacy Policy

• Terms of Service